Questions and answers

• Is it necessary to make down payment when booking a room?
  All information concerning payment shall be detailed on our written confirmation of your booking.

• When will the room be available on my arrival date, and when do I have to vacant it on the departure date?
  Time of availability of the room is from noon, and it must be vacated before noon.

• Can I bring my pets to the hotel?
  No, pets are not allowed in our hotel.

• Is the parking place included in the price?
  Yes, the parking place is included in the price. The parking place cannot be booked.

• Which credit cards do you accept?
  We accept all credit cards used in the EU.

• Is breakfast included in the price of the overnight stay?
  Yes, breakfast is included in the price of the overnight stay.

• How far is the hotel from the city centre?
  The hotel is 10 minutes away from the centre by car, or 20 minutes by tram.

• How far is the hotel from the Rebro hospital?
  It is 1.5 km away from the Rebro hospital, or 5 minutes by car.

• Can I book a room via e-mail?
  Yes, rooms can be booked via e-mail.